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Responsible Gaming

On Pbajee Responsible Gaming — Keep the fun, keep the control

Betting is for entertainment — not for solving life's problems. Pbajee believes every player can bet responsibly when they have the right information and tools at hand. This page is where we share all of that.

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18+
For adults only
24/7
Support available 24/7
5+
Protection tools in your hands
৳0
Self-exclusion is free of charge
Our Philosophy

Betting Is Entertainment, Not an Obligation

Building a culture of responsible gaming at Pbajee is one of our core goals. We know that online betting is a source of fun for many people — but when that fun turns into dependency, it can take a toll on relationships, family, and financial wellbeing.

That's why we don't just offer games — we also provide responsible gaming tools, information, and support. At Pbajee, you can set your own betting limits, take a break whenever you need one, and speak directly with us if you need help.

Please Note: The uncertainty is what makes betting exciting. But never wager anything you can't afford to lose.

Core Principles of Responsible Gaming

Budget ControlTop Priority
Time ManagementCritically important
Emotional ControlImportant
The Courage to Seek HelpThe Smartest Move
Protection Tools

The Six Pillars of Responsible Gaming at Pbajee

We offer these features to help keep your betting safe — free of charge, available anytime.

💰
Set Deposit Limits
Set a limit on how much you'll deposit daily, weekly, or monthly before you start. Once you reach that limit, the system will automatically stop you. This is the most effective way to play responsibly.
⏱️
Session time limit
Set a limit on how long you can play in one session. Once that time is up, your account will be logged out automatically. Playing for extended periods without a break leads to mental fatigue and poorer decision-making.
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Self-Exclusion
If you feel like you need a break from betting, you can close your account yourself for anywhere between 30 days and 5 years. During this period, you won't receive any promotional emails or advertisements.
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Betting History Review
You can review your full betting history, win/loss records, and deposit/withdrawal logs at any time. Understand your own patterns and make informed decisions.
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Reality Check Reminder
At regular intervals, a message will appear on screen reminding you how long you've been playing and how much you've spent. This small pause can save you from a bigger mistake.
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Emergency Support Contacts
If you feel like you're losing control, you can connect with our specialist support team at the tap of a button. No judgment — just help. That's Pbajee's promise.
Practical Tools

Manage everything directly from your account

You can activate all these tools in just a few seconds from the Pbajee settings panel. No reason required, no fees.

Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

How to Activate

1
Log In to Your Account
Sign in to Pbajee with your username and password.
2
Go to Profile Settings
Click on your profile picture in the top right corner and navigate to the "Responsible Gaming" menu.
3
Choose your preferred tool
Set a deposit limit, a time limit, or self-exclusion — whichever you need.
4
Confirm
Simply confirm with the OTP sent to you via SMS or email, and the tool will activate instantly.
💳
Daily / Weekly / Monthly Deposit Cap
You decide how much you're willing to spend. For example — a daily max of BDT 500, or BDT 2,000 per week. Once the limit is reached, new deposits will be blocked.
⏰
Cool-Down Period (Temporary Break)
Take a short break anywhere from 1 day to 6 weeks. Your account stays open during this time, but placing bets won't be possible. Once you feel better, you're welcome to come back.
🚫
Permanent self-exclusion
If you feel that betting is no longer right for you, there's an option to permanently close your account. This action is immediate and cannot be undone.
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Loss Limit
If your losses exceed a set limit, the system will automatically pause your betting. You'll be able to start again the next day.
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Balance Reminder
You'll receive an email or SMS notification when your balance drops below a set amount — so you don't top up impulsively in the heat of the moment.
Awareness

Recognise the signs of problem betting

The first step to responsible gaming is knowing yourself. If you or someone close to you shows any of the signs below, it may be time to seek help.

You feel a strong urge to keep betting in order to recover lost money — this is known as "chasing losses" and is the biggest warning sign to watch out for.
Constantly thinking about betting is affecting your work, family life, or sleep — your mind is always running through wins and losses.
Hiding betting activity or lying to family about it — concealing your betting habits from the people closest to you is a serious warning sign.
Feeling restless, irritable, or low when you can't play — if your mood depends on betting, that's a sign of dependency.
Cutting back on essential household expenses or borrowing money to bet can lead to serious financial hardship.
You've tried to stop betting but couldn't — if you can't stop on your own, seeking professional help is the right move.
Self-assessment

A Quick Self-Assessment Quiz

Answer the following questions honestly. This is just for you — no data is stored.

1. Have you bet beyond your budget in the past month?
2. Do you feel upset or restless when you're unable to bet?
3. Have you ever hidden your betting from family or friends?

Result: If you answered "Yes" to either of the first two questions, or "Yes" to the third, please reach out to our support team. Asking for help isn't a weakness — it's the bravest thing you can do.

Guidelines

10 Golden Rules of Responsible Gaming

Pbajee's experienced team developed these guidelines with Bangladeshi players in mind.

Never think of betting as a source of income. It's a form of entertainment — just like watching a film or playing a sport. Keeping that mindset makes responsible gaming much easier.

Before you start playing, decide your spending limit for the day — write it down or keep it in mind. Stop when you hit that limit. If today's budget runs out, make a fresh decision tomorrow.

After a losing streak, many people think "maybe this next one will be the win" — don't fall into that trap. The statistics offer no such guarantee. Step back and clear your head instead.

Betting decisions made when you're tired, stressed, angry, or upset are often poor ones. It's smarter not to log in when you're in that state — rest up and come back with a clear head.

Never bet money borrowed from others or charged to a credit card. Don't wager money whose loss would put you in serious financial difficulty.

Take at least a 10-minute break every hour. Get up, drink some water, take a short walk. Long sessions impair your judgment and make it more likely you'll place irrational bets.

If you've had a win, withdraw a portion of it. Don't fall into the trap of betting everything back. Lock in today's gains today.

When betting starts taking priority over family time, catching up with friends, exercising, or pursuing hobbies — that's a sign something is off.

Make sure your account details are never accessible to children or anyone under 18. Always log out on shared devices and keep your password private.

Asking for help when you can't manage on your own isn't weakness — it's the smartest thing you can do. Pbajee's support team is always here. Don't hesitate to talk to family and trusted friends as well.
Minor Protection

We Take a Firm Stance on Protecting Those Under 18

Pbajee strictly enforces an 18+ policy. Date of birth is verified at registration, and age is confirmed through the KYC process. That said, as a parent or guardian, you also have a responsibility to play your part.

  • Make sure children cannot access your device unsupervised.
  • Use parental control software on your devices — it's available for free.
  • Never leave bank card or bKash/Nagad account details where minors can access them.
  • If you suspect anything, let us know right away — we'll investigate and close the account if necessary.
🔞

For Users Aged 18+ Only

You must be 18 or older to register at Pbajee. Violating this policy will result in permanent account closure and all funds may be forfeited.

Age verification via National ID
Selfie & Document Verification
Mobile number & SMS verification
Payment method ownership verification
General Questions

Responsible Gaming FAQ

Yes. Any balance remaining in your account at the time self-exclusion is activated will be returned to your registered payment method. The process is typically completed within 1–3 business days.

Yes, but increasing your limit requires a 24-hour waiting period after submitting the request. This delay is intentional — it's designed to prevent decisions made in the heat of the moment. Lowering your limit, however, takes effect immediately.

No. Once self-exclusion is active, all promotional communications will be stopped automatically. Only essential account-related emails — such as password resets — may still be sent.

Change your password immediately and support@pbajee.clickto send us an email. We'll review your account logs and take immediate action if needed.

No. Setting deposit limits or enabling reality checks won't affect any of your other benefits — bonuses, rewards, and promotions all remain fully intact. These tools are here to protect you, not restrict you.

Absolutely. If you're concerned about a family member's betting habits, reach out to us by email. We'll investigate the account in question and provide assistance with full confidentiality.

Play responsibly, stay happy

At Pbajee, your safety and enjoyment are both guaranteed. Join today and be part of a responsible gambling culture.

Register for free Log In
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